Developer Support
Need Help?
If you already have Cuebiq credentials, submit a support request and someone from our team will be in touch.
Frequently Asked Questions
If you don’t have Cuebiq credentials, browse our frequently asked questions about the Cuebiq API below:
How do I request access to the Cuebiq API? Click the Request Access button on our API Developer website to request access.
How do I get started with the Cuebiq API? Go to the “Get Started” section and check out some of our introduction guides for next steps.
What kind of data can I access with the Cuebiq API? Cuebiq offers a range of Measurement APIs. They can be bucketed into 3 main categories:
- Campaign & Report Set up
- Geoset and POI management
- Campaign & Report KPIs
Is there a maximum amount of calls that can be made / day? Yes, we limit the # of calls being made to no more than 10,000 / day.
How much does the API cost? Our Measurement APIs are used in conjunction with running campaigns that are typically priced on a CPM. Please reach out to your Cuebiq rep or visit help.cuebiq.com/hc/en-us and create a ticket.
What type of API Key management is used? Cuebiq uses a JWT token that needs to be refreshed frequently in order to keep our system secure. To get started use the “request access” button.
How do I report API issues I discover? There are support guides and detailed documentation provided on the developer website. Any issue you discover that you cannot troubleshoot, please open a ticket on our help site: help.cuebiq.com/hc/en-us.